After you buy

Our warranty
promise

Every Silver House piece is made by hand and checked in detail before it reaches you. If something is not right, we will put it right.

For lifeFree polishing
12Months covered
7Days to exchange

The details

What we cover

  1. 01

    Free polishing and cleaning for life on every piece made by Silver House.

  2. 02

    12-month warranty on workshop faults: opened solder joints, broken prongs, failed clasps.

  3. 03

    Free exchange or repair within 7 days if the piece does not match its description or the size ordered.

  4. 04

    One free resizing of rings and bangles within the first 30 days.

  5. 05

    Engraved and made-to-order pieces cannot be returned, but the technical warranty still applies.

Caring for it yourself

Keeping your silver bright

Do these four things and your silver stays bright for a long time.

Wipe dry with a soft cloth after wearing, especially after sweat or sea water.

Store each piece separately in a cloth pouch or a closed box so they do not rub together.

Take your silver off before swimming, showering, spraying perfume or using cleaning products.

Tarnish is normal — bring the piece back to Silver House and we will polish it free, for life.

The warranty does not cover normal wear, damage from impact, or pieces repaired elsewhere. Bring the piece and your receipt to the shop, or message us first and we will tell you how to send it in.

Make something
only you could make

A few short hours, and a memory that stays. Book a seat and start your own piece at Silver House.

Book now